Emergency Call

1.800.444.2580


Non-Emergency Call

1.270.444.4308

RESOURCES FOR

CUSTOMERS

Customer & Rail Partner Assistance

Customer Service

Emergency Phone:  800.444.2580
Non-Emergency:      270.444.4308

Email: customerservicereps@palrr.com

Reconsignment and Diversion or Requesting Railcar Placement/Release

Daily Car Orders or Special Equipment Needs

Kelly leggs

Phone:  800.444.2580 (extension 4354)

Hi-Wide Clearances

Note: For “hi-wide” shipments (loads which could exceed 11’4″ in height–from top of railcar’s bottom–or 15’6″ above rail when loaded on railcar or which exceed 10’8″ in width or hang over the edge of the railcar), or for cars with gross weight exceeding 163,000 pounds or car capacity, whichever is smaller, contact us in advance of anticipated shipment for clearance, rail car equipment, and/or approval.

Questions About Your Misc. Bill

For Overcharge and/or Loss & Damage Claims

All Remittances Should be Emailed to

ACH Remittance is Available

Public Pricing

Tariffs

HDF Mileage Based Fuel Surcharge

Fuel Surcharge
Effective Date
Cents Per Mile
1-1-20 27
2-1-20 27
3-1-20 27
4-1-20 23
5-1-20 19
6-1-20 13
7-1-20 10
8-1-20 11
9-1-20 11
10-1-20 11
11-1-20 11
12-1-20 10

WTI Fuel Surcharge

Fuel Surcharge
Effective Date
Surcharge
Percentage
1-1-20 13.6%
2-1-20 14.8%
3-1-20 14.0%
4-1-20 11.2%
5-1-20 2.8%
6-1-20 0.0%
7-1-20 2.4%
8-1-20 6.4%
9-1-20 7.2%
10-1-20 8.0%
11-1-20 6.8%
12-1-20 6.8%

Tariff Details

AO 4000 Coal Tariff Naming Rules and Charges of Unit Train Shipments on Coal (STCC 11)

Freight Tariff AORR 8001-A Charges, Rules and Regulations Governing Switching and Terminal Services

Freight Tariff AORR 8500 Fuel Surcharge Tariff (effective Sept 1, 2016)

AO 9000-B Demurrage and Storage Tariff

AORR-2 Rules Governing A-Series Tariffs

Freight Circular 4 – General Terms & Conditions for Tariffs & Quotes (effective 4-1-17)

Freight Circular 5-A – Rules Governing Credit & Collection Terms (effective 4-1-17)

Freight Tariff AORR-1 Contract General Terms & Conditions

Pricing Contacts

Kevin McEwan

Vice President Marketing & Sales
270-444-4337

Chris Reck

AVP, Sales & Industrial Development
270-444-4458

Tasha Headrick

Director of Marketing & Sales
270-444-4342

STCC Details

Kevin McEwan
STCCCommodity Description
11Coal
29913--Petroleum Coke
Chris Reck
STCCCommodity Description
01Agricultural Products
14Aggregates
19Ordinance
20Food & Kindred Products
24Wood Products
26Paper Products
2818446Ethanol
29923--Asphalt Shingles
32Clay/Concrete/Glass/Stone
33Metals
37Transp. Equip. (Excluding 3711420 & 3711425)
3711420Trucks, Military
Tasha Headrick
STCCCommodity Description
13Crude Petroleum
28Chemicals (Excluding 2818446)
29Petroleum Products (Excluding 29913 & 29923)
48Hazardous Waste

HAVE ANY FURTHER QUESTIONS?

CONTACT US

HOME         ABOUT US         SERVICES        REAL ESTATE        CUSTOMERS        VENDORS        CONTACT US

© 2020 Appalachian and Ohio Railroad, All Rights Reserved.